These are some actual letters and emails received from our customers.
Just a quick note to let you know we received this large order just fine. All was packed very well and arrived in perfect shape. Your products are beautiful and of higher quality then we had anticipated. Thank you so much for your great service and beautiful products - they have added a look of beautiful "uniqueness" to our log home. Carol H.
I received my lights yesterday - THEY ARE
GORGEOUS.......BEYOND ANYTHING I HAD HOPED FOR. THANK YOU, THANK YOU THANK
Just a little note to let you know that the light fixture arrived. It is perfect! i installed it tonight and it looks great. I appreciate your help in ordering it for me. Donald B.
We received our chandelier yesterday, hung it this morning and it is wonderful! Thank you so much for a smooth transaction. Judy B.
I just received my light. It is beautiful and exactly what I wanted. Thank you. Robyn W
Please tell Dave, my fixture is now up, installed
and is fabulous!!!!!!!! and I got the best electrician EVER to do the
install--it cost me more then the fixture itself, but I
I was so surprised and pleased to get the
confirmation or my reorder of the fans that reflected a discount. Ya'll are so
sweet to ease the pain of having those gorgeous
My sconces arrived, and I wanted you to know how beautiful they are. They are exactly as I imagined, and I appreciate the quality and craftsmanship as well. Lourene T.
Thank you for you for your prompt attention to my
order. I just received my lights yesterday, and they were very well packed and
arrived in great shape. I must say, even
Just received my number 1110 with the trees. It looks FANTASTIC, its perfect for our lake house. Thanks, Mike C.
We just received our four # M120-240-10 brushed
stainless steel Half Cylinder Wall Sconces- and we are SO happy with them, they
are just beautiful in our finished
HELLO FROM WISCONSIN! We received our 2nd bathroom light and what to tell you that we LOVE it and the 1st one we ordered from you. Your company is remarkable. The special orders were at my door in two weeks and were done just as we ordered them, I will recommend your company to everyone I know. Thank you for such wonderful products. Richard and Brenda R.
Hi Scott, I received the fans and I can't tell you how happy I am with the Monte Carlo Maxima. I think it is probably the nicest fan I have ever seen and it is certainly the best on that I have ever had. Thanks for guidance on choosing this fan!! Tracy S.
Scott, I wanted to thank you again for all of your help with our complicated fan blades. You went out of your way to find a solution to our problem. Customer care like that is hard to find. Compliments to the maker of the custom parts, they fit together perfectly! And the sunroom looks great too. Monica C.
I just wanted to thank you for the service I received on my order of a door bell. I called February2, 2006 and the phone person was very friendly and addressed my request with enthusiasm. I had a short time frame and she was able to accommodate my request. When I received the door bell, I was impressed with the craftsmanship of the elk and the color was perfect. Thank you so much for your help, my husband will be pleasantly surprised. Debbie F.
Dear Ami: Thank you for all your assistance. You and Chris are great representatives for the exemplary customer service Kiva Lighting provides. We are so very pleased with the suggestions and help we have received. You actually made having a problem a pleasurable experience. Sherry H.Just wanted to let you and your company know, that I have received all items and the electrician finally got them up last week. They all look beautiful and I have received multiple compliments on them. Thank you, Karen P.